@extnocmsp
Exter Networks, a Global Managed IT Service Provider is not new to meeting the challenges of Managed Technology Services such as Network Operations Center Services (NOC), Security Operations Center Services (SOC) etc. Since 2001 we've exceeded expectations using our Full Technology Lifecycle Support Model that provides end-to-end solutions featuring Design, Deployment and 24/7/365 support.
https://www.extnoc.com/blog/problem-management-vs-incident-management/