Do you find it difficult to deal with QuickBooks multi-user mode not working error? Well, this is a common error that one experience due to a couple of factors. The efficiency of QuickBooks cuts down, when QuickBooks multi-user mode errors appears on the screen with a warning message. You can often experience such an error when trying to launch a company file stored on a server.
Moreover, if the software continues to work in single-user mode, then experiencing such an error is pretty much common. You can scroll through this segment to get a better grip on to QuickBooks multi-user mode not working problem. Or can also contact our tech personnel for any further support.
Corrective Methods to Fix QuickBooks Multi-User Mode Not Working Problem
Below is the list of corrective measures that can be performed, so as to deal with QuickBooks multi-user mode not working error. Let us dive in!
Method 1: Configure Default Setting
- Open QuickBooks and click on Files tab.
- You now have to click on Utilities tab.
- Select the option to Host multi-user access.
- Add the desired number of users with the company file.
- Click on Cancel if multi-user mode is enabled already and you are asked to Disable it.
- Create different login credentials for different users and setup will be done.
Method 2: Ping the Server From Workstation
- Initially, open Start menu on the server.
- Type network and open the Network and sharing center.
- You are required to click on Change advanced sharing tab and from there Turn on network discovery and also file and Printer sharing.
- Get the name of the server.
- Enter in CMD in the run window.
- Hit Enter tab
- In the CMD window, you need to enter the Ipconfig/all text and also click on Enter tab.
- You will see the Server name next to the Host name.
- Note down the Host name and move to the Workstations.
- Now hit a click on Start menu.
- Open the run command window.
- Type in CMD tab and then type Ping and hit Enter key.
- Now type in Server name without the brackets.
Method 3: Ascertain the QuickBooks Services are Running
- Head to the Windows search bar and search for Service.msc
- Check if QuickBooksDBXX service in the Services window list.
- In case the service is unavailable, then perform the necessary steps.
- Double click QuickBooksDBXX and the value should appear Automatic within startup type.
- Hit Start tab.
- Choose restart the QuickBooksDBXX service for the fist second and following failures.
- Repeat the steps for QBCFMonitorService.