How to Troubleshoot QuickBooks Multi-User Mode Not Working Error?

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You can scroll through this segment to get a better grip on to QuickBooks multi-user mode not working problem. Or can also contact our tech personnel for any further support.

Do you find it difficult to deal with QuickBooks multi-user mode not working error? Well, this is a common error that one experience due to a couple of factors. The efficiency of QuickBooks cuts down, when QuickBooks multi-user mode errors appears on the screen with a warning message. You can often experience such an error when trying to launch a company file stored on a server.

Moreover, if the software continues to work in single-user mode, then experiencing such an error is pretty much common. You can scroll through this segment to get a better grip on to QuickBooks multi-user mode not working problem. Or can also contact our tech personnel for any further support.

 

Corrective Methods to Fix QuickBooks Multi-User Mode Not Working Problem

Below is the list of corrective measures that can be performed, so as to deal with QuickBooks multi-user mode not working error. Let us dive in!

Method 1: Configure Default Setting

  • Open QuickBooks and click on Files tab.
  • You now have to click on Utilities tab.
  • Select the option to Host multi-user access.

  • Add the desired number of users with the company file.
  • Click on Cancel if multi-user mode is enabled already and you are asked to Disable it.
  • Create different login credentials for different users and setup will be done.

 

Method 2: Ping the Server From Workstation

  • Initially, open Start menu on the server.
  • Type network and open the Network and sharing center.
  • You are required to click on Change advanced sharing tab and from there Turn on network discovery and also file and Printer sharing.

  • Get the name of the server.
  • Enter in CMD in the run window.
  • Hit Enter tab
  • In the CMD window, you need to enter the Ipconfig/all text and also click on Enter tab.

  • You will see the Server name next to the Host name.
  • Note down the Host name and move to the Workstations.
  • Now hit a click on Start menu.
  • Open the run command window.
  • Type in CMD tab and then type Ping and hit Enter key.

  • Now type in Server name without the brackets.

Method 3: Ascertain the QuickBooks Services are Running

  • Head to the Windows search bar and search for Service.msc
  • Check if QuickBooksDBXX service in the Services window list.
  • In case the service is unavailable, then perform the necessary steps.
  • Double click QuickBooksDBXX and the value should appear Automatic within startup type.
  • Hit Start tab.
  • Choose restart the QuickBooksDBXX service for the fist second and following failures.
  • Repeat the steps for QBCFMonitorService.

 

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