An AI agent is a software program that uses artificial intelligence to perform tasks, make decisions, or provide services autonomously. These agents interact with users through text, voice, or other interfaces and can learn from experience to improve their responses over time. AI agents are commonly used in customer service, virtual assistance, and sales, offering 24/7 support. By analyzing data and patterns, AI agents can offer personalized recommendations, solve problems, and assist users with a variety of tasks, improving overall efficiency and user satisfaction.
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