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For many employers, criminal background
checks are one of the most important steps in hiring, but not all
screening services are the same. If a consumer reporting agency (CRA) offers “employee
criminal background check services,” this can mean a wide range of
screening options. Understanding what you need is key to making the right
decision about a CRA for your business.
What Criminal Background Check Services Include
CRAs provide access to records from various
jurisdictions and databases, but “criminal background check” is
rarely a single search. Depending on the role and level of responsibility, your
business may need several types of checks:
- County and state criminal searches: Reviews local
records where the candidate has lived or worked. These are often the most
accurate and up to date.
- Federal criminal searches: Looks for
convictions of federal offenses, which won’t appear in local court
systems.
- National database searches: Scans
large databases that compile data from multiple jurisdictions, but should
always be used alongside county-level searches to confirm accuracy.
- Sex offender registries and watchlists: Important for roles involving children, healthcare, or
security-sensitive environments.
Not every job requires the same level of
screening. A retail cashier and a senior financial controller have different
risk profiles, and your approach should reflect that.
How to Determine What Your Business Needs
Start by assessing the level of risk for
each role:
- Safety-sensitive roles: Positions
involving driving, working with vulnerable populations, or operating heavy
equipment often require deeper searches.
- Financial or data-sensitive roles:
Jobs with access to money, customer information, or confidential records
may benefit from broader coverage.
- Low-risk positions: Some roles only
require basic county or state searches.
Matching the depth of screening to the
responsibilities of the job protects your business while keeping costs
manageable.
Choosing the Right CRA
Not all background check providers are
equal. When selecting a CRA, consider these factors:
- Compliance expertise: A reputable
CRA ensures your process aligns with the Fair Credit Reporting Act
(FCRA) and state laws.
- Data accuracy: Look for CRAs that
verify database hits with primary sources to avoid incomplete or outdated
information.
- Turnaround times: Ask about
average processing times to understand how screening
may affect your hiring timeline.
- Technology and integration: If
you use an applicant tracking system, choose a provider that
integrates background checks into your hiring workflow.
A good CRA doesn’t just run reports — they guide you through designing a compliant, role-specific process that fits your business.

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