Instructions for Installing the Virgin Hub 5

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posted on 2 weeks ago — updated on 1 second ago

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Follow this updated guide to easily set up your Virgin Media Hub 5 Router. We'll walk you through straightforward steps that ensure you configure the device without any hassle.

<h2 data-start="214" data-end="268">Step 1: Physically Install the Virgin Hub 5 Router</h2>If you're setting up a new hub, the first step is the physical installation. Here's how to do it:<ol data-start="369" data-end="704"><li data-start="369" data-end="449">Place the router in a central location within your home for optimal coverage.</li><li data-start="450" data-end="509">Connect the router to the modem using an Ethernet cable.</li><li data-start="510" data-end="576">Plug in the power adapter to provide electricity to the router.</li><li data-start="577" data-end="704">Once the physical setup is complete, proceed with configuring your Virgin Media Hub 5 as outlined in the following sections.</li></ol><h2 data-start="706" data-end="758">Step 2: Configuration of the Virgin Hub 5 Router</h2>To configure your Hub 5, you can either use the Virgin Media web interface or the Virgin Media mobile app. Below are detailed instructions for both methods.<h3 data-start="918" data-end="954">Configuration via Web Interface</h3>Using a web browser, you can easily set up the Virgin Media Hub 5 via the web interface:<ol data-start="1046" data-end="1401"><li data-start="1046" data-end="1095">Connect your computer or device to the router.</li><li data-start="1096" data-end="1162">Open a web browser and type 192.168.0.1 in the address bar.</li><li data-start="1163" data-end="1193">A login screen will appear.</li><li data-start="1194" data-end="1271">Enter the default login username and password found on the router's label.</li><li data-start="1272" data-end="1337">Click the "Login" button to access the router's web interface.</li><li data-start="1338" data-end="1401">From here, you can set a new SSID (Wi-Fi name) and password.</li></ol>You can also manage various settings such as changing the admin login details, updating the firmware, and adjusting the SSID and password.<h3 data-start="1543" data-end="1582">Configuration via Virgin Media App</h3>To configure the Virgin Hub 5 via the mobile app, follow these steps:<ol data-start="1655" data-end="2096"><li data-start="1655" data-end="1722">Download the <a href="https://vrgnrouter.com/how-to-download-virgin-media-app/" target="_blank" rel="noopener ugc nofollow">Virgin Media app</a> on your mobile device.</li><li data-start="1723" data-end="1762">Turn off your phone's cellular data.</li><li data-start="1763" data-end="1808">Connect your smartphone to the Hub router.</li><li data-start="1809" data-end="1944">Open the app and log in using the default login credentials.<ul data-start="1876" data-end="1944"><li data-start="1876" data-end="1944">Alternatively, you can create a new account if you don't have one.</li></ul></li><li data-start="1945" data-end="2012">Optionally, enable two-factor authentication for added security.</li><li data-start="2013" data-end="2096">Once logged in, follow the on-screen instructions to complete the setup process.</li></ol><h2 data-start="2098" data-end="2134">Step 3: How to Enable Modem Mode</h2>If you don't have a separate modem, you can use your Hub 5 in modem mode. This allows you to use the Hub 5 as both a router and a modem. To enable modem mode, follow these steps:<ol data-start="2316" data-end="2664"><li data-start="2316" data-end="2409">Access the web interface of your Virgin Hub 5 (as explained in the Web Interface section).</li><li data-start="2410" data-end="2481">On the dashboard, locate the Modem Mode option on the left side.</li><li data-start="2482" data-end="2528">Select the option to Enable Modem Mode.</li><li data-start="2529" data-end="2556">Click Apply Changes.</li><li data-start="2557" data-end="2606">Your router will restart to apply the changes.</li><li data-start="2607" data-end="2664">Once restarted, your Hub 5 will operate in modem mode.</li></ol>In modem mode, you can connect the Hub 5 directly to the coaxial port to access the internet without needing a separate modem.<h2 data-start="2794" data-end="2808">Conclusion</h2>This guide provides clear, easy-to-follow steps for setting up your Virgin Media Hub 5. If you encounter any issues during setup, don't hesitate to reach out to Virgin Media support for assistance.