For healthcare and life sciences companies, international shipping presents unique challenges. From regulatory compliance and customs clearance to temperature control and transit times, ensuring that medical products reach global destinations safely and efficiently requires expertise. Mercury specializes in international healthcare logistics, providing end-to-end solutions that simplify complex global shipments for medical device manufacturers, biotech firms, and pharmaceutical companies. Learn more about HS 3002.

One of the biggest challenges in international shipping is customs clearance and regulatory compliance. Healthcare shipments are subject to strict import and export regulations that vary by country. Mercury’s logistics experts stay up to date with global shipping regulations, including those set by the FDA, CDC, IATA, and WHO. By proactively preparing necessary documentation—such as customs declarations, permits, and temperature control certificates—Mercury helps clients avoid costly delays and ensures compliance with international standards.

Temperature-sensitive shipments require extra care, particularly when crossing international borders. Mercury provides specialized cold chain logistics solutions, including insulated packaging, phase change materials, and dry ice replenishment services. With a global network of cold chain shipping agents, Mercury ensures that temperature-sensitive shipments remain within the required range, even during extended transit times or customs inspections.

Mercury also offers real-time tracking and monitoring, giving clients full visibility into their shipments at every stage of the journey. This proactive approach allows businesses to anticipate potential delays and make informed decisions. If any issue arises, Mercury’s dedicated support team takes immediate action to resolve it, ensuring that shipments arrive on time and in optimal condition.

Another advantage of working with Mercury is its global courier partnerships. The company has established relationships with trusted international carriers, allowing it to offer a range of shipping options, including express delivery, next-flight-out services, and specialized handling for hazardous materials. Mercury’s flexible shipping solutions help clients meet urgent deadlines while ensuring regulatory compliance.

Finally, Mercury’s personalized customer support makes international shipping easier for clients. Each company is assigned a dedicated logistics team, or “squad,” that provides expert guidance, real-time assistance, and customized shipping strategies. This hands-on approach ensures that every international shipment is managed with precision and care.

With a strong focus on compliance, efficiency, and customer service, Mercury takes the complexity out of international healthcare logistics. By offering customized solutions, real-time monitoring, and expert regulatory guidance, Mercury enables healthcare and life sciences companies to expand their global reach with confidence.