What Your IT Provider Might Not Understand About Your Practice By Thomas Kane, CEO at Fusion One Technologies
Thomas Kane, CEO of Fusion One Technologies, explores the critical gaps that often exist between general IT providers and the real-world needs of healthcare practices. He argues that while many IT firms offer technical support, few truly grasp the specialized demands of medical and dental environments. These include navigating HIPAA compliance, integrating with practice management systems and electronic health records (EHRs), and understanding the urgency and precision required in patient care workflows.
Kane emphasizes that healthcare providers cannot afford downtime, miscommunications, or data breaches. Unfortunately, IT providers without healthcare experience may underestimate the operational impact of seemingly minor technical issues. They might also lack awareness of clinical software nuances or how even slight disruptions can delay patient care and billing processes.
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